See standards of quality for a Thermal Center / Medical Spa, Hospital / Medical Clinic
Voting Process: The Commission will analyze all the videos and materials received from its Ambassadors and will choose the most valuable ones. The decision of the Jury is considered final.
One or more doctors are present in the Center for first consult as well as for monitoring patients during their stay.
Specific Packages and protocols are developed together with doctors on the base of treatment diseases or pathologies.
Oriental medicine involves training the staff professionally and properly with Specific Education
Stringent infection control measures are in place to prevent healthcare-associated infections.
Protocols are followed for safe handling and disposal of biohazardous materials.
Modern, well-maintained medical equipment and technology are available to support diagnostic / treatment procedures. Regular maintenance and calibration schedules are in place.
The clinic prioritizes patient comfort, dignity, and involvement in decision-making.
Patient feedback is actively sought and used for quality improvement.
Clear referral pathways exist for specialized or higher-level care when needed.
The clinic adheres to all relevant laws, regulations, and ethical guidelines governing healthcare provision.
Patient rights and privacy are respected and protected.
Information about accredition by local health authorities, also by relevant healthcare accreditation bodies (e.g., Joint Commission, AAAHC) is provided on the website.
Availability of Facilitation services – Visa, ticket, hotel, ample parking space + valet, transportation, patient coordinator, patient complaints management policy and its compliance
Translation services at the facility – Details of international affiliations through ownership or partnership with well-known health providers.
Modern, well-maintained medical equipment and technology are available to support diagnostic and treatment procedures.
Regular maintenance and calibration schedules are in place.